1. No Refunds for Digital Products
Due to the digital nature of the products sold on valeriiprymost.com (e-books, downloadable files), all sales are final. Once a purchase is completed and the download link is provided or the file is accessed, the product is considered “consumed.” Therefore, we do not offer refunds, returns, or exchanges under any circumstances.
2. Download and Technical Issues
If you experience any technical difficulties downloading, opening, or accessing your purchased digital file, please contact us immediately. We will assist you to ensure you successfully receive and can read the file you purchased.
3. Unauthorized Charges
If you believe an unauthorized transaction has occurred on your account, please contact our payment processor, Paddle, or our support team immediately to investigate the matter.
4. Contact Support
For assistance with download issues or questions regarding your order, please contact us at: vprymost@gmail.com